How To Clear Error Codes on GoTV Easy and Fast

If you use GOtv Cable TV you must have probably come across error messages once or twice that stop you from viewing even when you still have an active Gotv subscription. In this article, we’d be taking a look at the different methods to clear error codes on GoTV.

You’d agree that error messages are really annoying as they stop you from watching your favorite channels when you want to watch them. Here are some simple ways to get rid of these error messages.

How To Clear GoTV Error Codes Using USSD 

The following steps show you how to clear error messages using the USSD code.
STEP 1: Dail *288*1#

STEP 2: Reply 1. To select the Existing GOtv Customer option.


STEP 3: Input your IUC number
STEP 4: Reply 2. To select the fix errors option.

How To Clear GoTV Error Codes Easily and Fast
STEP 5: Select the error you want to clear.


Aside, from allowing you to clear error codes, the Gotov USSD platform also allows you check your balance, pay, change your Gotv Channel package, personalize your profile, contact customer.

2.  Clearing The Error Using Text Message System.

To clear GoTV error code using text message system, send RESET *IUC number* to 4688. For example; RESET 7235547899 to 4688.

How To Clear GoTV Error Codes Easily and Fast

3. Clearing the Error codes directly from the Decoder 

The following steps show you how to clear error code using the remote control on your GoTV decoder remote.

STEP 1: Press the Menu button on your remote control.

STEP 2: Select Advanced Options

How To Clear GoTV Error Codes

STEP 3: Select Installation


STEP 4: Select Reset

How To Clear GoTV Error Codes
With the Installation setting in the Advanced Options, you can also re-scan your decoder by selecting Automatic Scan. Re-scanning helps when you notice your channels are incomplete.

If after doing these, the error code is still not cleared. Kindly contact GOtv customer care via 012703232 or 08039003788.

That’s all on how to clear error codes on GoTV. I hope you found this quick guide helpful.
If you have any questions or additions, do well to comment below. Thanks.

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